Subscribe to our emails
Be the first to know about new collections and special offers.
Discover the hottest new sex toys that bring excitement, pleasure and fresh sensations to every intimate moment.
Explore bold and exhilarating BDSM gear designed to ignite desire, deepen connection and take your power play to thrilling new heights.
Enhance every sensual moment with luxurious lubes and wellness essentials made to boost comfort, pleasure and intimate confidence.
SECURE
ONLINE
PAYMENT
DISCREET
PACKAGING
DOMESTIC &
INTERNATIONAL
SHIPPING
14 DAY RETURN &
REFUND POLICY
(T & C APPLY)
Frequently asked questions
What makes Pleasure Heaven different from other adult toy stores?
Pleasure Heaven is an Australian-owned sexual wellness store committed to enhancing intimacy through high-quality, body-safe products. We prioritise comfort, discretion, and customer trust by offering curated selections, secure checkout, and dependable support. You can learn more about how we protect your information in our Privacy Policy
Do you ship adult toys discreetly across Australia and worldwide?
Yes. Pleasure Heaven ships orders in plain packaging to ensure complete privacy. All orders are processed with care for quick and discreet delivery across Australia and international locations. For delivery rates and estimated timelines, please see our Shipping Policy
What types of products can I shop at Pleasure Heaven?
We offer a diverse range of pleasure products including vibrators, dildos, bondage essentials, lubricants, lingerie, wellness accessories and more. Every product is chosen to support confidence, pleasure and personal exploration. If you need help selecting the right item, contact us anytime through our Contact Page
How long does delivery take for Pleasure Heaven orders?
Standard delivery timeframes depend on your location. Within Australia, standard shipping typically takes 2–6 business days and express shipping usually takes 1–3 business days. International delivery ranges from 6–30 business days depending on customs and postal services. Visit our Shipping Policy for complete information.
Can I return or exchange items if I change my mind?
Due to hygiene and safety standards, we are unable to accept returns for change of mind or used products. If your order arrives damaged, faulty or incorrect, you may request a replacement or refund within 14 days of receiving your package. Full terms can be found in our Refund Policy
Is shopping at Pleasure Heaven secure?
Yes. Our website uses secure encryption to protect payment and personal information at every step of checkout. For details about your rights and data protection, please review our Privacy Policy and Terms of Service
How can I contact Pleasure Heaven for support or product advice?
We are here to help. For questions, assistance or product recommendations, you can reach our friendly support team directly via our Contact Page